Order Verification Policy
To protect our customers and prevent unauthorized or fraudulent transactions, REPRONIX may require additional verification for certain orders.
High-value orders, first-time purchases, or orders flagged by our payment processors may be subject to manual verification before dispatch. This may include confirmation of business details, delivery address, and authorized recipient information.
Orders are dispatched only after successful verification. If required details are not provided within a reasonable timeframe, the order may be delayed or cancelled with a full refund.
This process helps ensure secure transactions and reliable service for all customers.
When verification may be required:
- First-time purchases
- High-value orders
- Business-to-business (B2B) transactions
- Orders flagged for review by our payment partners
What verification may include:
- Confirmation by phone or email
- Company details (trade license, VAT certificate, or business ID)
- Authorized receiver identification at delivery
- Signature and company stamp upon receipt
Important notes:
- Verification helps prevent unauthorized use and chargebacks
- All information is handled confidentially and used only for order validation
- Verified orders are processed and delivered normally
- REPRONIX reserves the right to delay or cancel orders that cannot be verified
If you have any questions, please contact us before or after placing your order.
REPRONIX
Bur Dubai, Dubai 44245, United Arab Emirates